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When you need the support or advice of a knowledgeable technician, our staff is available to deliver that by remote session, or in person in your facility.

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Services Delivered:

Machine Evaluations

Critical Inspection

Understanding the working condition of your machine is critical to ensure your plant runs according to plan. Our machine evaluations are designed to give you a clear status report on the health of your machine, helping you prioritize maintenance, and avoiding unplanned machine downtime.   Results are often delivered to the customer on site when the evaluation is complete.  

Central Support Center

Tiffin, OH

Support in English Language: 
24 x 7 EST

 

Tel: +1-866-572-3532

EMAIL US

Regional Support Center
Nagoya, Japan

Support in Japanese
and English:  
Monday -Friday: 9:00 a.m. - 5:30 p.m. JST
Closed: Saturday & Sunday

 

Tel: +81-568 –89-0571

EMAIL US

Regional Support Center
Nurnberg, Germany

Support in German
and English:  
Monday - Friday: 7:00 a.m. - 6:00 p.m. CEST
Closed: Saturday & Sunday

 

Tel: +49 911 51 98 250

EMAIL US

Regional Support Center
Suzhou, China

Support in Mandarin
and English:
Monday - Friday 8:30 a.m. - 5:30 p.m. CST
Closed: Saturday & Sunday

 

Tel: +0512-66163532 

EMAIL US

Regional Support Center
Sao Paolo, Brazil

Support in
Portuguese:
Monday - Friday 8:00 a.m. - 6:00 p.m.
Closed: Saturday & Sunday

 

Tel: +55-11-3673-2788 

EMAIL US

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